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Support Services

The Support Services office is responsible for policy and handbook updates, student disciplinary appeals, employee grievances and student data, among other areas.

Contact Dr. Terri Burchfield, Deputy Superintendent, at 409-916-0116.

May 13, 2021

Dear Heights Families,

It is with great sadness that I am reaching out to inform you that our principal, Erica Allen, was killed tragically Wednesday night. Mrs. Allen will be deeply missed and our thoughts are with her family and friends as they grieve this heartbreaking loss.

Our plan is to not make the announcement of Mrs. Allen’s death at school. We want you as parents to be able to do that. We encourage you to be especially sensitive and prepared to offer support to your child during this time. Unexpected deaths like this impact children in different ways.

Over the next few days, encourage your child to express his/her feelings and listen attentively.  Counselors will be available to students and staff, and additional grief counselors will be on hand to support our students and staff through the remaining days of school. Former Heights principal and current central office administrator Nathan Jackson will be at the Heights campus until the end of the school year to provide support and leadership.

If you are concerned about your child or any child in our school community, please reach out to the school counselor by calling 409-916-0500.

Our school community is built on caring relationships.  Please know that my top priority has and continues to be the care and support of every student. It's important that we help support each other in the coming days. Please keep Mrs. Allen’s family and friends in your thoughts.


Melissa Duarte, Ed.D.